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Optimum Control · Counting Inventory · Part 3 of 3
Fixing a Count After It's Finalized
Miscounts, typos, and missing items can all still be corrected.
✏️ Correcting a count you already entered
💡 Always fix the count itself, not the summary. This matters especially for preps — correcting the actual count lets the system recalculate every ingredient that goes into them. Editing anywhere else won't do that.
➕ Adding an item that was missing from the sheet
Sometimes you find something on the shelf that never made it onto the count sheet.
🆘 If something goes wrong
Program problem — errors, crashes, failed saves, a report that won't run → TracRite support at Support@tracrite.net (they know their software best).
"How do I / why does my data look like this?" — missing items, vendors, recipes, or numbers that look off → your F&B manager or executive chef. These are operational questions, not software faults.
Hardware, network, a lost license, or OC missing from a workstation → that's the short list Argus IT handles.
See Optimum Control — Common Issues and How to Get Help (KB-210001) for the full "who to contact for what" breakdown before reaching out.
ArgusIT KB# 210005 · Tags: optimum control · oc pro · inventory · adjust count · fix count · finalized inventory
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