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Book4Time — Group Bookings, Reservations and the Wait List

Creation date: 8/19/2026 4:09 PM    Updated: 8/19/2026 4:09 PM
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Argus IT Help Desk · Book4Time
Group Bookings, Reservations and the Wait List
Bridal parties, holds, and guests waiting for a cancellation.
📍 Appointments → Scheduler → New reservation / New group booking
ℹ
Beyond single appointments, the Scheduler booking panel supports reservations (holding space), group bookings (several guests together, e.g. a bridal party or corporate event), and a wait list.
👥  The three booking types
1
Group: open the Scheduler booking panel and click "New group booking". Add the group's guests, then add services per guest — each guest gets an itinerary and the booking summary totals all services.
2
Reservation (hold): click "New reservation" and choose the time/resources to hold.
3
Wait list: build a normal appointment but tick "On wait list" in the booking summary before finishing. Wait-listed bookings show in pale yellow on the grid.
4
Find existing group bookings later via Appointments → Advanced search → "Group event" criteria (search by date range, location, technician or service group).
🔍  Worth knowing
  • The "Appointment Wait List" report (Reports → Appointment schedules) lists everyone currently waiting.
  • Groups can also be found under Customers → Group search.
💡 Check the Occupancy view (KB-31015) before taking a large group — it shows booked vs available hours for the day at a glance.
🆘  Need help?
For anything you can't resolve, submit an Argus IT ticket first — include what you were doing, the screen you were on, and the exact message. Vendor support (24/7, for when IT directs you there): Book4Time / Agilysys · 1-800-487-4783 · book4timesupport@agilysys.com · support.book4time.com.
ArgusIT KB# 31006 · Tags: book4time · group booking · reservation · wait list
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