Book4Time — Setting Up an iPad (or Tablet) to Take Payments

How to make an iPad (or any tablet) a payment-capable workstation by creating a register for it and attaching the device. This is the procedure used for the Wellness Centre iPad in August 2026.

Agilysys does NOT officially support iPads for payment processing

Their recommended hardware is a Windows tablet such as a Lenovo M10 or Microsoft Surface. The Eldorado iPad register works in practice — a live credit-card test was processed on August 12, 2026 — but treat this as a working-but-unsupported configuration: verify each deployment end-to-end and expect no vendor support if it breaks.

1

Find the device name. On the tablet that will take payments, this is the name Book4Time detects for the device. Open the Register Setup page from the tablet itself — the page header shows "Computer Name:" for whatever device is currently browsing. (Eldorado's existing iPad register is attached to device name ER-ROOMGR01-M.)

2

Create the register: on a computer with admin access, go to Admin → Account Management → expand Locations → click "Eldorado Resort Experiences" → Register Setup tab → click Add.

3

Fill in the register form: Register ID (a clear name, e.g. "iPad Spa 2") · Code — unique two-digit code (the existing iPad uses 04; note FD Reg 1 and Norberto currently both use 01, so pick an unused code) · Receipt Setting (Regular) · Opening Bal (0.00 unless it will hold a cash float) · Computer Name — the exact device name from step 1 · Printer Mode (Local) · Printer Type if a receipt printer is attached (the existing registers use Epson TM H6000III), plus COM port / label printer settings only if applicable · Revenue Center if used. Click Save.

4

Dismiss (or note) the QZ Tray prompt. The page recommends QZ Tray for thermal receipt/label printing — QZ Tray is a desktop utility and does not run on iPadOS. An iPad register therefore cannot print thermal receipts locally: plan to email receipts, or skip receipt printing on this register.

5

Connect the tablet: on the iPad, open Front desk → Point-of-sale. The page will say "You are currently not attached to a register" — pick the new register from the drop-down and tap Continue.

6

Confirm attachment: back on Register Setup, the register row should now show the device under Computer Name, and the page header on the iPad should show the register as attached.

7

Verify tenders: on the Tender Setup tab, confirm the payment types the iPad should accept are attached at the location (currently: Visa, MasterCard, Amex, and both room-charge tenders).

8

Run a live test: process a real credit-card transaction on the iPad (the Aug 12 test used a staff member's own card), then have Accounting confirm the transaction settles correctly on the bank side before opening the register to guests.

9

Log the configuration: record the register ID, code, device name, and test date in IT documentation, and note the register is an unsupported configuration per Agilysys.

POS still says "not connected" after attaching

The device name in the register record doesn't match what the tablet reports — re-open Register Setup from the tablet and copy the header's Computer Name exactly.

Tempted to reuse an existing register

Don't — not the B4T Support register (99), and not another workstation's register. One register per device keeps the tender audit logs meaningful.

Vendor position

Keep the formal Agilysys ticket open: their documentation says iPads are unsupported for payments, so get written confirmation before rolling this out beyond the one tested device.