BlueZone Access for MARSHA
Hello:
Marriott has instituted a new system to access MARSHA. The Marriott documentation has been attached to this article for you to use. Though there are a few things you need to do to make this successful.
- Follow the documentation exactly (well almost exactly).
- Open the SBA User guide attached to this article and do all of the steps. On page 9 you may need to do steps 1 to 4 up to three times to have access work properly.
- The key to clear the MARSHA screen is Pause. It is no longer the space bar as some of you have been using.
- Java 8 Update 181 is the version that needs to be installed. Marriott has just published a new standard for Java 8 Update 341 but I will keep the older version in till fully tested.
- A link has been published to your desktops called Marriott SBA. This link will only work with Internet Explorer. Your will need to change your default browser.
- These urls should be added to Edge for IE mode.
- There s a sperate document attached that will go though steps in case SBA stops working properly. It will seem counterintuitive but if you do the steps SBA should start to work again.
January 21, 2020
Updated October 13, 2022 - Vincent Kruggel
Updated July 26, 2023 - Vincent Kruggel
Updated March 10, 2025 - Vincent Kruggel
ArgusIT KB#10017
SBA User Guide1.17.20.pdf
SBA Troubleshooting.pdf
| Files | ||
|---|---|---|
|
|
||
|
|
SBA Troubleshooting.pdf
101 KB
|