Unable To Print From Lightspeed
Lightspeed sometimes will not let you print. You will be able to save the PDF and then print it, but not print directly from LightSpeed. Try the following steps if this happens to you. I have personally gone through the steps and they worked.
1. Launch
the Adobe Reader DC application from the start Menu
2. Select Edit from the menu
3. Select Preferences,
4. Select Security (Enhanced)
5. Uncheck the boxes for "Enable Protected Mode at startup" and "Enable Enhanced Security"
6. Finally click "Yes" when you get any prompt
2. Select Edit from the menu
3. Select Preferences,
4. Select Security (Enhanced)
5. Uncheck the boxes for "Enable Protected Mode at startup" and "Enable Enhanced Security"
6. Finally click "Yes" when you get any prompt
If this does not work consult the following articles from ITSupport on MGS.
KB0043012 : How To: LightSpeed - Reports from LightSpeed do not print using Adobe Reader DC
KB0039171 : How To: LightSpeed - Browser and Java Settings for LightSpeed
KB0043012 : How To: LightSpeed - Reports from LightSpeed do not print using Adobe Reader DC
KB0039171 : How To: LightSpeed - Browser and Java Settings for LightSpeed
February 4, 2021
ArgusIT KB#10036