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Argus IT Help Desk · Hardware
Assigning an Existing Argus-Inventoried Device
For hardware Argus already owns — usually same-day to 2 business days.
🧭 Is this the right form?
✅ Yes, use this form if A device that already exists in Argus inventory needs to be issued to a specific staff member — whether you know the asset tag, or you're asking IT to pick a suitable device from stock. ❌ No — use a different article if New employee → New User Onboarding Request (KB-30001). Brand-new hardware to order → Requesting New Hardware (KB-200001). Broken hardware → a troubleshooting ticket. Squirrel POS hardware (iPads, terminals, printers) → KB-200001 — Squirrel deployment has extra vendor-side coordination. 📋 The form — copy into your ticket and fill in
ASSET ASSIGNMENT REQUEST
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REQUESTER (who is submitting this ticket)
Your name:
Your email:
Your job title:
Your department / property:
RECIPIENT (who will receive the device)
Recipient name:
Recipient email:
Recipient job title:
Recipient property / venue:
DEVICE BEING ASSIGNED
[ ] Specific device - Asset tag:
[ ] Any suitable device from stock (IT will select)
DEVICE TYPE - REQUIRED
[ ] Laptop [ ] Desktop
[ ] Monitor (quantity / size if known):
[ ] Docking station
[ ] Keyboard / mouse / headset
[ ] Cell phone (already-provisioned company device - HR awareness required)
[ ] Other - describe:
REASON FOR ASSIGNMENT - REQUIRED
[ ] Replacement for failing / outdated device - old asset tag:
[ ] Replacement for lost / stolen device (incident report: [ ] Yes [ ] No)
[ ] Additional device for existing role
[ ] New role assignment requiring different hardware
[ ] Re-deployed device (previously reclaimed, now re-issued)
[ ] Transfer from another staff member (previous user's name):
CONFIGURATION / ACCESS NEEDED
[ ] Standard configuration (Microsoft 365, Outlook, browser)
[ ] Specific systems or software (OPERA Cloud - which property,
Squirrel back office, Adobe license, VPN, Optimum Control...):
[ ] Copy access from existing user (whose access to mirror?):
DELIVERY / PICKUP - REQUIRED
[ ] Pickup at IT office
[ ] Deliver to property - property and full address:
Attention to (full name):
Access notes (gate codes, reception hours, etc.):
TIMELINE
When is this needed by:
Is this urgent (operations-affecting): [ ] Yes [ ] No
APPROVAL - REQUIRED
Approved by (manager name and email):
Approval date:
Has the manager been notified this ticket is going in?
[ ] Yes - expecting it [ ] Not yet - IT may contact them
ADDITIONAL NOTES🧠 Why the key fields matter
Asset tag Know which specific device (e.g. "issue laptop #02001")? Include it — IT pulls it from inventory and starts configuring immediately. Don't know? Tick "any suitable device." Reason for assignment Affects preparation: replacements may need data migration; transfers need the old profile cleared; new roles may need different software. Copy access from existing user The single fastest way to get permissions right — one operation mirrors a colleague's folders, lists, and app permissions. Delivery details Remote properties (Four Points YLW, Hampton / Home2 FSJ): incomplete addresses are the #1 delay. 🕑 Lead times
✅ What happens next
💡 After delivery: verify it works within the first business day · note the asset tag · return the old device if this was a replacement.
🔗 Related
New User Onboarding (KB-30001) · Requesting New Hardware (KB-200001) · User Off-Boarding (KB-30002)
ArgusIT KB# 200003 · Tags: hardware · asset · assignment · deploy
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