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Bringing In Your Sales (Sales Mix)

Creation date: 7/22/2026 5:08 PM    Updated: 7/27/2026 8:47 AM   food cost inventory oc pro optimum control tracrite
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Optimum Control Guide
Bringing In Your Sales (Sales Mix)
Sales arrive automatically from Squirrel — your job is to check they landed.
ℹ
The sales mix tells Optimum Control what you sold. Combined with your recipes, that's how it works out what you should have used — the whole basis of variance reporting. No sales, no meaningful reports.
🔁  How sales get in here
Automatically, from Squirrel. A background utility processes each day's Squirrel sales straight into Optimum Control — nobody enters them by hand.
You may notice the software also has options for importing a sales file or typing in a till tape manually. Those exist, but they're not used here — everything flows from Squirrel automatically. Don't use the manual methods unless your manager specifically directs it.
✅  Your job: check that the days arrived
Because the feed is automatic, your part is verification, not entry. When you open the Sales Mix Calendar (below), scan for two things:
  • A missing day — a business day with no sales showing. The feed didn't run or didn't land.
  • A doubled day — a day whose sales look roughly twice normal, or that shows two sales entries where there should be one.
💡 A quick glance when you're in the system — and always before running period reports — catches both.
✋
If a day is missing — don't enter it yourself
If the automatic feed later delivers that day, it stacks on top of your manual entry and the day is doubled — which quietly wrecks the variance for the whole period. Instead, flag the missing day to your F&B manager — they'll route it to the right place (see KB-210001). Manual entry is a last resort that happens only on your manager's direction.
👀  Viewing your sales
1
Click Sales on the main toolbar.
2
The Sales Mix Calendar opens, showing completed sales.
3
Click a sales date to open the summary, or double-click the sales number to view the detail.
💡 Clicking the date on the calendar shows a graph of that day's sales.
🗑️  Deleting a sale
Sometimes a day comes through twice.
1
Click Sales on the main toolbar.
2
Select the date.
3
Pick out the specific sale you want to remove — there can be more than one sale on a single day, so check you've got the right one.
4
Click Delete on the sales mix toolbar.
5
Confirm.
⚠
Every deletion is recorded in the log
That's not a threat — just worth knowing deletions are traceable. Don't delete something to make a number look better; if a day looks wrong, work out why.
⚠️  Duplicate sales — a common problem
If a day's sales come through twice, the system thinks you sold double — so it thinks you used double the ingredients. Your variance report will then show a large phantom saving.
If your reports look impossibly good, check the sales calendar for a doubled-up day before you go looking anywhere else.
❓  "Unlinked products" message
If a message about unlinked products or mismatched POS descriptions appears — or you're asked about pending sales when you log in — Squirrel is selling something Optimum Control doesn't recognise. See Pending and Unlinked Sales.
🆘  If something goes wrong
Program problem — errors, crashes, failed saves, a report that won't run → TracRite support at Support@tracrite.net (they know their software best).
"How do I / why does my data look like this?" — missing items, vendors, recipes, or numbers that look off → your F&B manager or executive chef. These are operational questions, not software faults.
Hardware, network, a lost license, or OC missing from a workstation → that's the short list Argus IT handles.
See Optimum Control — Common Issues and How to Get Help (KB-210001) for the full "who to contact for what" breakdown before reaching out.
ArgusIT KB# 210009 · Tags: optimum control · oc pro · sales mix · sales · pos · import sales
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