Remember to check the Knowledge Base for a solution before you enter a new ticket.
Knowledge base
General Issues
11
-
⇅
How to Obtain Visonline System Settings
Updated: Wednesday, February 4, 2026 visionline
-
⇅
Laptop will not connect to monitors when plugged into dock
Updated: Wednesday, February 4, 2026
-
⇅
DMARC Configuration
Updated: Wednesday, February 4, 2026 #dmarc
-
⇅
Telus Support Services Contact Numbers
Updated: Wednesday, February 4, 2026
-
⇅
Sonos Troubleshooting
Updated: Wednesday, February 4, 2026
Printer
User
Create New User
1
-
⇅
Making a request for a new employee account.
Updated: Wednesday, February 4, 2026 hire new email new employee new user user
VPN Access
Help with Login
1
-
⇅
Accessing the Argus Hospitality SSL VPN Portal
Updated: Wednesday, February 4, 2026 remote access remote file access ssl vpn vpn vpn help
Opera
Interfaces
2
-
⇅
Opera Interface Server Migration
Updated: Wednesday, February 4, 2026 interface
-
⇅
Opera Interface Documentation and Troubleshooting
Updated: Wednesday, February 4, 2026 interface opera opera squirre
Program Access
2
-
⇅
Opera - Microsoft Edge Instructions
Updated: Wednesday, February 4, 2026 edge microsoft edge opera opera access opera microsoft edge windows 11
-
⇅
Opera URLS's and Property Information
Updated: Wednesday, February 4, 2026 ifc interface opera opera access opera interface opera web page oxi
Lightspeed
General Issues
2
-
⇅
Unable To Print From Lightspeed
Updated: Wednesday, February 4, 2026 lightspeed lightspeed will not print
-
⇅
Installation of Galaxy UX
Updated: Wednesday, February 4, 2026 galaxy galaxy installation
Keys
1
-
⇅
Reset Key Interface for Lightspeed and Visionline
Updated: Wednesday, February 4, 2026 galaxy keys visionline will not make keys
Credit Cards
1
-
⇅
Enabling and Configuring Lane ID
Updated: Wednesday, February 4, 2026 credit card credit card processing lightspeed
Marriott
General Issues
6
-
⇅
Sales Force Configuration - Marriott
Updated: Thursday, February 5, 2026 salesforce
-
⇅
CiTy - Microsoft Edge Instructions
Updated: Thursday, February 5, 2026 city city edge edge microsoft edge
-
⇅
Java Error - SBA\BlueZone
Updated: Thursday, February 5, 2026 bluezone java sba
-
⇅
BlueZone Access for MARSHA
Updated: Thursday, February 5, 2026 bluezone marsha
-
⇅
Wireless Phone in Server Room Not Working - Four Points
Updated: Thursday, February 5, 2026 cordless not working cordless phone not working four points cordless not working server room phone server room phone not working
Mobile Devices
General Issues
1
-
⇅
Enroll an Apple Device in Jamf MDM
Updated: Thursday, February 5, 2026 ipad iphone mdm register
Phones
General Issues
2
-
⇅
Four Points Guest Phone Troubleshooting Guide
Thursday, January 26, 2023 #fourpointsphones #guest phones #guest
-
⇅
Hampton Phone Operation Documentation
Updated: Thursday, February 5, 2026 hilton phones phone troubleshooting
Microsoft Teams
General Issues
1
-
⇅
Introduction to Microsoft Teams
Updated: Thursday, February 5, 2026 create team teams teams meeting video chat
Onq
Rate and Inventory
1
-
⇅
OnQ Rate and Inventory Screen Resolution Error while using Citrix
Updated: Thursday, February 5, 2026
Wi-Fi
General Email Issues
7
-
⇅
Reduce Mailbox Size
Updated: Thursday, February 5, 2026 mailbox mailbox full unable to send mail
-
⇅
Setting up email for Hilton email accounts
Updated: Thursday, February 5, 2026
-
⇅
Setting Up a Phone For Access To Email
Updated: Thursday, February 5, 2026 android email setup argus email setup iphone email setup new email address phone email setup
-
⇅
Access Email Online
Updated: Thursday, February 5, 2026 access email email at home email online owa
-
⇅
Register for Office 365 Password Reset
Updated: Thursday, February 5, 2026 email password office 365 password password reset
Not Able To Send\Receive Email
2
-
⇅
Copier will not send scans via email
Updated: Thursday, February 5, 2026 copier email scanning
-
⇅
Unable To Send Or Receive Email
Updated: Thursday, February 5, 2026 email email not working outlook receive email send email
Computer
Mouse\Keyboard
1
-
⇅
My Mouse and or Keyboard are not working
Updated: Thursday, February 5, 2026 keyboard keyboard not working mouse mouse not working
Monitor Issue
1
-
⇅
Monitor is not working well of not working at all
Updated: Thursday, February 5, 2026 monitor monitor blurry monitor not turning on monitor turning off
Internet
Web Page will not load
2
-
⇅
Fortinet Chrome Extension
Updated: Thursday, February 5, 2026 chrome slow web web page blocked web page will not load
-
⇅
Unable to Use Internet
Updated: Thursday, February 5, 2026 interent network no access web page will not load
Other
1
-
⇅
How To Login To Yardi
Updated: Thursday, February 5, 2026 authenticator yardi yardi access yardi app
Squirrel
Interface\Mobility
1
-
⇅
Things to keep in mind when Rebooting the Squirrel Server
Updated: Thursday, February 5, 2026 interface mobility opera post tablet vm
General Issues
5
-
⇅
Eldorado Resort Squirrel Technical Guide
Updated: Thursday, February 5, 2026 squirrel squirrel guide squirrel help squirrel printer squirrel tablet squirrel terminal
-
⇅
Four Points Squirrel Server Location
Updated: Thursday, February 5, 2026 squirrel four points squirrel server location
-
⇅
Restart Tablet VM's for Squirrel Mobility
Updated: Thursday, February 5, 2026 squirrel squirrel mobility tablet tablets vmware
-
⇅
Monaris Gateway Restart
Updated: Thursday, February 5, 2026 gateway monaris squirrel
-
⇅
Rules For Squirrel That Everyone Should Follow
Updated: Thursday, February 5, 2026 pos squirrel squirrel not working squirrel printer squirrel problems
File Access
OneDrive
1
-
⇅
Synchronize SharePoint Document Share to One Drive
Updated: Thursday, February 5, 2026 argus intranet intranet onedrive sharepoint
No Mapped Drive
1
-
⇅
How to Map a Drive
Updated: Thursday, February 5, 2026 drive file p drive public public drive