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Book4Time — Connecting Your Computer to a Register

Creation date: 8/19/2026 4:09 PM    Updated: 8/19/2026 4:09 PM
Argus IT Help Desk · Book4Time
Connecting Your Computer to a Register
Point-of-sale won't open until the computer is attached to a register.
📍 Front desk → Point-of-sale (prompt appears automatically)
Point-of-sale and Cash drawer management only work on computers attached to a register — Book4Time's record of one payment workstation. If your computer isn't attached, both screens show "You are currently not connected to a register" and stop. Setup is usually done by a manager or IT; a register record must already exist for your computer (created by an admin — KB-31019).
🔌  Attaching the computer
1
Open Front desk → Point-of-sale.
2
If the computer is not attached, the page shows "You are currently not connected to a register" with a Register drop-down.
3
Pick your register from the drop-down (registers at Eldorado include FD Reg 1, FD Reg 2, and named registers like Yee and Natasha).
4
Click Continue. The POS opens and the connection persists for this computer.
5
To confirm which register a computer is attached to, an admin can check Admin → Account Management → Locations → Eldorado Resort Experiences → Register Setup — the top of that page shows the current computer's name and attached register.
Never select the "B4T Support" register (code 99)
It belongs to the vendor. Every device gets its own register — using someone else's makes the payment audit logs meaningless.
🔍  Worth knowing
  • Each register row shows a Register ID, code, receipt setting, opening balance, attached computer name, and printer mode.
  • "** Not Assigned **" beside a register means no computer is attached to it yet.
  • On first use the system may recommend QZ Tray — the desktop utility for thermal receipt/label printing. Ask IT before installing.
  • If your register is missing from the list, a manager must add it — KB-31019.
iPads and card payments
Payments on iPads are currently not officially supported by Agilysys — use the designated Windows machines for card payments unless IT says otherwise. (The iPad procedure, for IT, is KB-31021.)
🆘  Need help?
For anything you can't resolve, submit an Argus IT ticket first — include what you were doing, the screen you were on, and the exact message. Vendor support (24/7, for when IT directs you there): Book4Time / Agilysys · 1-800-487-4783 · book4timesupport@agilysys.com · support.book4time.com.
ArgusIT KB# 31002 · Tags: book4time · register · point of sale · pos · not connected to a register