Argus IT Help Desk · Book4Time
Creating a Walk-In Appointment
The fast path when a guest is standing at the desk.
📍 Front desk → Walk-in appointment
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The fast path when a guest is standing at the desk: build the service itinerary and book it in one screen without going through the Scheduler.
🚶 The booking
1 Open Front desk → Walk-in appointment. 2 Click "Click Here to Set" beside Customer to search for or create the guest. 3 Pick Type (No Preference / specific request), then Service group → Service → Technician → Time. Service groups at Eldorado: Add-on Service, Body Treatments, Cabana, Facial, Marina Amenities, Massage, Packages, Shuttle Service, Yoga & Pilates. 4 Click Add — the service lands in the Service Itinerary table with duration, technician and price, and the Service total updates. 5 Repeat for extra services; add Appointment notes if needed. 6 Click Finish to book (Reset clears the form).
🔍 Worth knowing
- Only technicians qualified for the chosen service (and on shift at that time) appear in the Technician list.
- If the Service drop-down is empty, pick a Service group first — Service stays disabled until a group is chosen.
🆘 Need help?
For anything you can't resolve, submit an Argus IT ticket first — include what you were doing, the screen you were on, and the exact message. Vendor support (24/7, for when IT directs you there): Book4Time / Agilysys · 1-800-487-4783 · book4timesupport@agilysys.com · support.book4time.com.
ArgusIT KB# 31007 · Tags: book4time · walk-in · appointment · front desk
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