Argus IT · Book4Time · Technical Reference
Register and Tender Setup
The location's payment infrastructure — mistakes here block the front desk.
📍 Admin → Account Management → Locations → Eldorado Resort Experiences
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The location record holds the payment infrastructure: registers (payment workstations) and tenders (payment types). This is IT/admin territory — mistakes here block the front desk from taking payments. For a new register you need the workstation's computer name.
⚙️ The setup
1 Open Admin → Account Management, expand Locations, and click "Eldorado Resort Experiences". Tabs: Profile, Operation Hours, Tax Defaults, Register Setup, Tender Setup, Holidays, Settings. 2 Register Setup: the list shows each register's ID, code, receipt setting, opening balance, attached computer name, printer mode and revenue center. Add creates one; Attach binds it to a computer; Edit modifies. 3 Give each register a unique code (note: FD Reg 1 and Norberto currently share code 01 — worth cleaning up) and attach the exact computer name. 4 Install QZ Tray on the workstation if it will print thermal receipts or labels (the page prompts with a download link). 5 Tender Setup: tick which tenders are attached (available) at this location and set the default tender when no balance is owed. Currently attached: Eldorado Room Charge, Manteo Room Charge, Debit INTERAC (marked Do Not Select), Visa, MasterCard, Amex. Not attached: Cash, Discover, GC, Package, Mngmt Comp. 6 Tender types themselves (and receipts, tax groups, GC types, return/void reasons) are defined under Admin → System Settings → POS Settings. 7 Payment/PMS integrations live under Account Management → Interface: credit-card gateway options include Agilysys Pay, Adyen, Book4Time Pay 2.0, Elavon, FreedomPay, Shift4 and others; the PMS interface in use is OHIP with two instances (Eldorado Room Charge, Manteo Room Charge) posting to the hotels' systems.
🔍 Worth knowing
- The Register Setup page header shows the current computer's name and attachment — the quickest diagnostic for "not connected to a register" complaints.
- Vendor guidance: payment workstations should run Windows (support recommended Lenovo M10 or Surface tablets). The iPad register exists and has processed a test payment but is unsupported by Agilysys — see KB-31021.
✋
Two cautions Do not touch the B4T Support register (99). And attaching Cash/GC tenders is a one-checkbox change on Tender Setup — but confirm cash-handling procedures with management first.
🆘 Need help?
For anything you can't resolve, submit an Argus IT ticket first — include what you were doing, the screen you were on, and the exact message. Vendor support (24/7, for when IT directs you there): Book4Time / Agilysys · 1-800-487-4783 · book4timesupport@agilysys.com · support.book4time.com.
ArgusIT KB# 31019 · Tags: book4time · register setup · tender · pos settings · interface
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