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Unable To Print From Lightspeed

Creation date: 2/4/2021 4:58 PM    Updated: 7/27/2026 8:47 AM   lightspeed lightspeed will not print
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Argus IT Help Desk · Lightspeed
Unable To Print From Lightspeed
When you can save the PDF but can't print directly — it's an Adobe setting.
ℹ
Lightspeed sometimes won't let you print — you can save the PDF and print that, but not print directly from Lightspeed. These steps have been personally tested and they work.
🖨️  The fix
1
Launch Adobe Reader DC from the Start menu.
2
Select Edit from the menu.
3
Select Preferences.
4
Select Security (Enhanced).
5
Uncheck "Enable Protected Mode at startup" and "Enable Enhanced Security".
6
Click Yes on any prompt.
🆘  If that doesn't work
Consult these ITSupport articles on Marriott MGS: KB0043012 — Lightspeed reports don't print using Adobe Reader DC · KB0039171 — Browser and Java settings for Lightspeed. Or submit an Argus IT ticket with a screenshot.
ArgusIT KB# 60002 · Tags: lightspeed · lightspeed will not print · adobe
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