OnQ Rate and Inventory Screen Resolution Error while using Citrix
When starting the OnQ Rate and Inventory on a new computer you may get the following error.
To fix this error please do the following:
When the error appears scroll all the way over on the screen to the top right hand corner. There will be a small arrow in this corner. Once you select this arrow it brings you to the standard R&I screen and you can log in.
Please note that you may need to do this every time you open Citrix.
Vincent Kruggel
KB# 100055
March 15, 2023
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