Remember to check the Knowledge Base for a solution before you enter a new ticket.

Argus Properties IT Helpdesk

General Issues
Audio Visual
Printer
Not Printing
User
Create New User
Deactivate User
File Access
VPN Access
General VPN Issues
Help with Login
Opera
Interfaces
Program Access
Lightspeed
Credit Cards
General Issues
Keys
Marriott
General Issues
Mobile Devices
General Issues
Phones
General Issues
Microsoft Teams
General Issues
Onq
Rate and Inventory
Wi-Fi
Guest Wifi
Guest Access Codes
Software Issues
Optimum Control
Email
General Email Issues
Not Able To Send\Receive Email
Computer
Mouse\Keyboard
Monitor Issue
Internet
Web Page will not load
Other
Squirrel
Interface\Mobility
General Issues
File Access
OneDrive
No Mapped Drive
Projects and New Equipment
Order Hardware
Software Request

Sonos Troubleshooting

Creation date: 8/15/2023 4:06 PM Updated: 7/27/2026 8:47 AM

Argus IT Help Desk

The Eldorado Sonos system can be problematic — the attached guide tames it.

ℹ

The Eldorado Sonos music system can be problematic. A full guide is attached below this article — Sonos Troubleshooting Guide – Lakeside Sonos.pdf — covering how to navigate the system for the best results.

💡 Having issues right now? Open the attachment and go straight to the Troubleshooting steps in its table of contents.

🆘 Related

For the ballroom AV system (which includes Sonos zones), see Ballroom AV Troubleshooting Guide; for the resort music platform, see Eldorado Resort Music Operations Guide – Soundtrack.IO — both in the Audio Visual category.

ArgusIT KB# 10016 · Tags: sonos · music · eldorado

Sonos Troubleshooting Guide - Lakeside Sonos.pdf

Remember to check the Knowledge Base for a solution before you enter a new ticket.

Sonos Troubleshooting

On this page